FAQs and Refunds

Just So You Know 

What sizes are the scarves? My scarves come in a variety of sizes to suit your style. Please check the individual product pages for approximate dimensions. Please note, because of the hand-finished silk and the intricate eco-print process, there may be slight variations in size, because silk can be more or less stretchy.

What types of silk are the scarves? The collections offer a range of high-quality silk options, each chosen for its luxurious texture and durability. Check the product descriptions for details on the silk type used for each scarf, or go here (see bottom of page).

Are all scarves unique? Yes, each scarf is a unique creation. The eco-printing process ensures that no two scarves are identical, making each piece a wearable work of art, created by nature. 

Are there duplicate designs of the scarves? While the general botanical theme might be similar across scarves - because of the organic nature of the eco-printing process - the placement of plant imprints and colors varies, making sure that each scarf is truly original.

How light/color fast are the scarves? The scarves are designed with longevity in mind. While exposure to direct sunlight and frequent washing may impact colors over time, the eco-printing process and quality materials contribute to the scarves' excellent light and colorfastness.

How to store my scarf? To preserve the beauty of your scarf, store it in a cool, dry place away from direct sunlight. Use the box in which the scarf came to you! Avoid storing with items that might snag the delicate fabric.

How to wash the scarf? To maintain the vibrancy and quality of your scarf, I recommend gentle hand washing with mild detergent in cold water. Avoid soaking and wringing. Gently press out excess water and lay the scarf flat to dry. 

Can I iron my scarf?

The scarves have been processed using heat. It is fine to iron your scarf with some steam and a warm to hot iron, but start with a warm setting, then see if you need to go hotter. The hot setting on my iron works fine, but perhaps your iron's hot setting is hotter than mine.

Feel free to reach out if you have any more questions or if there's anything else you'd like to know about our scarves. I am here to help!

If you run into any issues, please don't hesitate to contact me immediately. I want you to be happy!

Refund Policy: I stand behind the quality of the scarves. If you're not entirely satisfied with your purchase, please get in touch within 15 days of receiving your order. I will work diligently to address your concerns and provide a suitable solution, which may include a replacement, exchange, or refund. Please note that certain terms and conditions apply. Please contact me via the Contact page. Your trust is essential to me, and I am here to ensure you have a seamless shopping experience.